Privacy Policy

Last updated: 1 January 2026

1. Introduction

Moravero ("Moravero", "we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit moravero.com, submit an enquiry, or engage with our corporate training, executive coaching, leadership development, and change management services.

We handle personal data in line with applicable privacy and data protection requirements, including the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018 where relevant, and applicable Austrian data protection rules.

2. Data Controller

The data controller responsible for your personal data is:
Moravero
Ringstraße 12, Vienna
Email: [email protected]
Phone: +43 1 567 8901

3. Information We Collect

3.1 Information You Provide

We may collect personal information that you provide directly when you:

• Submit a contact form, training enquiry, or program request
• Ask about executive coaching, team workshops, or leadership programs
• Register interest in events, webinars, or learning resources
• Communicate with us by email, phone, WhatsApp, or other channels
• Participate in a coaching, workshop, assessment, or training engagement

This may include your name, email address, phone number, company or organisation name, job title, team size, training goals, preferred format, budget range, enquiry details, and any additional information you choose to share.

3.2 Information Collected Automatically

When you use our website, we may automatically collect technical and usage information such as IP address, browser type, device information, operating system, referring pages, pages visited, time spent on pages, and interaction data. This information may be collected through cookies and similar technologies as explained in our Cookie Policy.

3.3 Training and Coaching Information

When you engage Moravero for training or coaching services, we may process additional information needed to design and deliver the engagement. This may include learning objectives, role information, participant lists, assessment responses, workshop feedback, coaching goals, organisational context, and progress notes where applicable.

4. How We Use Your Data

We use personal data for the following purposes:

• To respond to enquiries and provide information about our programs
• To design and deliver executive coaching, leadership training, team workshops, and change programs
• To manage client relationships, scheduling, proposals, invoices, and service communication
• To understand team goals and tailor learning content to client needs
• To improve our website, services, learning materials, and user experience
• To send updates, resources, or event invitations where permitted or with consent
• To maintain records needed for administration, compliance, and business operations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing needed to provide agreed coaching, training, or consulting services
• Legitimate interests: Responding to enquiries, managing client relationships, improving services, and operating our business
• Legal obligation: Processing required for tax, accounting, reporting, or other legal requirements
• Consent: Marketing communications, optional newsletters, and non-essential cookies where consent is required

6. Data Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected. Client project records are generally retained for up to 7 years for business, tax, and contractual recordkeeping purposes. Non-client enquiry data is generally retained for up to 3 years. Analytics data is generally retained for up to 26 months unless configured otherwise.

7. Your Rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete information
• Right to request deletion of personal data where applicable
• Right to restrict certain processing activities
• Right to object to processing based on legitimate interests
• Right to data portability where applicable
• Right to withdraw consent at any time where processing is based on consent
• Right to lodge a complaint with a relevant data protection authority

To exercise your rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.

8. Data Sharing

We do not sell your personal data. We may share limited information with trusted service providers who support our operations, such as website hosting providers, email systems, scheduling tools, analytics providers, payment or accounting systems, and professional advisers. Where required, these providers must handle personal data under appropriate confidentiality and data protection obligations.

9. International Transfers

If personal data is transferred outside the European Economic Area or the United Kingdom, we will use appropriate safeguards where required, such as adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms.

10. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure communication practices, restricted internal access, encrypted systems where appropriate, and regular review of our data handling processes.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, data practices, or legal requirements. Updated versions will be posted on this page with a revised date.

12. Contact

For privacy-related questions or requests, contact us at [email protected] or write to: Moravero, Ringstraße 12, Vienna.